At The B.I.G. Insurance Agency, our mission is to be a model business that honors God and serves people. Our focus is to deliver the best customer experience by operating according to the highest standards in the insurance industry while achieving profitability in order to practice generosity towards our customers, our employees, communities, and worthy charitable organizations.
No matter your insurance needs, we can help you find the perfect policy to give you peace of mind without breaking the bank. Contact us for a quote today!
The Brothers Insurance Group, Inc DBA The B.I.G. Insurance Agency came into fruition in March 2022 through two close friends, Santos Portillo, and Andrew Solano. They met during their State Farm years, and after similar life and professional experiences during the captive years, their friendship solidified, and came to consider each other as “Brothers from another mother.” Santos and Andrew take much pride in being able to serve the local community together.
The B.I.G. Insurance Agency is an independent agency offering personal, business, and life insurance services. It provides a one-of-a-kind bilingual insurance shopping experience to fill a niche in the market by serving shoppers who don’t want the traditional insurance salespeople involving high-pressure sales with no customer education, and no added customer benefit.
Santos and Andrew bring over 20 years of combined insurance experience.
After years in the captive insurance world, Santos and Andrew realized that in order to provide a complete solution to their client needs they were lacking insurance carrier options. They decided the independent agency route would provide them with more choices, flexibility, and freedom while increasing customer acquisition, satisfaction, and retention. Therefore in 2021, they transitioned into the independent model.
It took them two years, along with some trial and error, to finally find the right partnership that aligned with their agency’s vision. It was pivotal for them to choose the right vehicle to ensure their customers’ satisfaction while also accomplishing the financial goals they set in place for their families.
Santos’ and Andrew’s combined experience is an unstoppable force to be reckoned with.
An Independent Advantage
We are Independent Agents in New Caney, Texas, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. The B.I.G. Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn’t have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it’s up to you to make the final choice.